Client Overview

Our client is among the oldest pharmaceutical companies in India. It is also involved in developing a multi-product capability for manufacturing Phosgene and its derivatives.

Background

• The organization is utilizing SAP SuccessFactors. To improve the employee performance review process for management, the company aims to implement PMGM.
• There are over 200 employees.
• The primary business challenges involve:
  • A systematic KPI that has never been utilized for employee evaluations.
  • The current appraisal process, which is manual and paper-based, needs to be transformed.

Solution

• The Performance and Goal Management module has been implemented to provide accurate and transparent ratings for the appraisal process.
• Core HR processes, key performance indicators (KPIs), goal management, and HR data management have all been established.
• Timeline: The program was implemented in 2 months, with an additional 15 days of hyper-care support.

Benefits

The immediate benefits include:

• Enhancements in employee user experience and satisfaction were achieved.
• A comprehensive paperless appraisal system has been implemented across the organization.
• Processes are on track with proactive alerts and notifications in place.
• Employees are now more aligned with organizational strategies and goals.